user acceptance testing best practices

Performance. Can it be launched? To make the purposes of AC clearer, let’s break them down.Feature scope detalization. It will be very convenient to create a specially developed testing template, where the team specifies all the necessary parameters and comments to the UAT process. It user acceptance testing - Die besten It user acceptance testing im Überblick. You should have an action plan for the UAT phase of a project. 4. While preparing for the test, you have to focus on three critical levels. Prepare checklists before the UAT starts. How you can reach them? User Acceptance Testing (UAT) is one of the final phases in the project life cycle and provides end users of the system with the opportunity to test the system prior to its live state. Who are the direct buyers? To put it short, it is a set of tests on whether the function or option will satisfy the user. The QA team provides UAT users with all the necessary data about using the product or service. It takes wisdom to understand it, analyze it, and appropriately act on it.” — Stephen Covey. Copyright © 2021 Ubertesters Inc. All Rights Reserved. 5. The user in the context of a software product is either the consumer of the software or the person who requested it to be built for him/her (client). When I open the Feedback page form of design usability testing used after design completion with the intention to validate the business requirements captured during design initiation and planning If not then The whole exercise may go in vain, without reaching to a solution. You can easily choose the testing parameters to cover users from different audiences with a more diverse user base and many global locales. But, all the stakeholders are not equally authoritative and concerned. Roadmap/ Suggestions, Web Design and eLearning Performing UAT is not as easy as it might seem at first glance. Presenting these versions to customers is mostly a bad idea since it can harm the company’s reputation. What are the true advantages offered by this type of service? window.mc4wp.listeners.push( That’s what probably a lot of you think. A well thought … Best practices for writing user stories. Die Erfolge sind je nachdem unterschiedlich, aber insgesamt hat es einen äußerst guten Ruf. Figures and numbers need to be researched so as to set a satisfactory scale to the UAT observations. Clarifying the stakeholder’s requirements is a high-level goal. As a rule, it is performed in the final step of testing, where the real users have an opportunity to examine the product. You’ll ultimately save development time and money – and reduce anxiety and stress at go-live. What controls their behavior? This is when actual users test the software to see if it is able to carry out the required tasks it was designed to address in real-world situations. What is their motivation? Your customers will be impressed with your thoroughness and delighted with the final result. Using crowd testing is considered to be one of the most effective ways to perform the UAT process. UAT testers aim to validate changes that were made against original requirements. Preparation of UAT plan early in the project life cycle. Stakeholders are a great source for new ideas as well as uncertainty. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Test a system or an application with a real-world scenario and data. At this time you are already under pressure of meeting deadlines and excited about the end-user response for your product or service. 7. And the system shows the “You’ve successfully submitted your feedback” flash message To perform a software acceptance test, the UAT professionals should have all the necessary input data and criteria. During the course of the project, you work closely with different stakeholder groups and subgroups. Forschungsergebnisse zu den Effekten von It user acceptance testing. In other words, the QA experts initiate UAT after the app successfully passed all the stages of the quality assurance process. These levels are: 1. Ran Rachlin / 5th January, 2021. eLearning User acceptance testing (UAT) is the final phase of the software testing process and has always been considered a very critical phase. This is the final testing performed once the functional, system and regression testing a… It is the final check that the Business Processes will function in the manner they were intended and built. Yor AC may require the system to recognize unsafe password inputs and prevent a user fro… To reach the consensus and to mark boundaries, the acceptance criteria serves as the base. These cookies will be stored in your browser only with your consent. It is also worth mentioning that this type of QA process is also known as beta testing. The main activities in this phase might look as follows: Why do most small and large companies prefer hiring crowd testers for UAT? Are you struggling with validating end-user needs? When you have all this info prior to initiating a UAT cycle, it saves your wasted efforts and helps you get directed results. During the practice of User acceptance testing, along with the practice of verifying user requirements, it is crucial to test user acceptance with the usage of real-world connections. Community User acceptance testing best practices. The risk with this approach is simple: wait until the end game to discover that the requested functionality was misunderstood by development teams and the costs for fixing before relea… Clients/users can annotate on designs, live websites and HTML prototypes and add comments. Website Issue Tracker User acceptance testing can be an eye-opener if the right set of users are targeted. Time should be spent on designing tests correctly. Be it a designer, developer or manager, zipBoard is easy enough and useful for everyone in the team. Mostly, the QA process is held by the developers, the in-house QA team, internal stakeholders, and other professionals who check the application against functional requirements. No negative consequences. User Acceptance Testing (UAT) is considered to be an obligatory step of any app development process. Here are a few user acceptance testing best practices to follow. Start thinking as an unknown user while testing the system. These will be your different user scenarios and acceptance tests, also Non-Functional Tests for responsiveness and latency as examples. Keeping in touch with crowd testers is incredibly convenient and easy because you get an assigned project manager to manage the entire project. { It is important to note that UAT uses only live data and should be performed only in real environments without using virtual machines or other emulators. 0. Using crowdsourced testing services is always safe and reliable. Moreover, the team should always keep in touch with UAT experts if some bugs or issues are detected. This website uses cookies to improve your experience while you navigate through the website. Many companies are looking for the most cost-effective ways to perform UAT to minimize their expenses. By continuing to use this website, you agree to the use of the cookies. Prepare checklists before the UAT. The fact is that fixing bugs and errors before the release will cost you much less than solving all the technical and business issues after your product goes live. One reason that people fail to get the best value from user acceptance testing is because they try to apply the same rules to UAT as they would to other forms of testing, such as system testing. Moreover, crowd testing can offer even more benefits you should know: Additionally, crowdsourced testing companies have a large number of QA professionals that can work on your project in different countries with different devices, carriers, and tools. Now let's see what the best user acceptance test practices are. How you can best incentivize them? An important truth for any process where quality must be determined is the fact that the earlier an issue is found, the less expensive it is. Necessary cookies are absolutely essential for the website to function properly. 3. For most application projects, User Acceptance Testing (UAT) is where the business processes are tested as close to end-to-end as possible. When Should You Start The User Acceptance Test Process? The main question that QA professionals need to answer during UAT is whether the software can be accepted or not. User Acceptance Testing, otherwise known as beta testing, is the final step in the change management process where a proposed strategy, technology implementation or product is tested with a group of individuals that are representative of the audience that will be affected by or utilize a new system. Perform Usability Testing. Traditionally, in waterfall methodologies, UAT doesn’t occur until later in the cycle closer to the delivery date. Mirror your audience. So you need to choose and pick the right stakeholders. By incorporating the outlined user acceptance testing best practices into your workflow, you ensure your software meets user demands in real-world scenarios. In short, you can say it like user stories are nothing but well-explained business requirements. Crowdtesters can perform almost all types of tests and UAT. It is another test approach example you should know about. The first thing you need to come up with is the role of your QA experts in the UAT. Fortunately, you don’t need to spend tons of time searching,  hiring, and training several experts since there is a much more convenient and reliable solution. 6. They provide precise details on functionality that help the team understand whether the story is completed and works as expected.Describing negative scenarios. They check all the parameters only in the technical and usability areas. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Assistance. The QA experts also validate modifications that were made against original requirements. From creating a UAT plan, to executing your test cases and analyzing them. Customers To avoid any such situation do plan for UAT early, Here is a user acceptance testing checklist that can get you started. To ensure your user acceptance testing is executed as efficiently as possible, this process should be managed by your RTSM project lead or SME. And I click the “Submit Feedback” button It is a powerful solution that allows receiving UAT capabilities almost immediately. As part of this role, the RTSM SME should pre-schedule testing with all participants. Terms of Services. What would define that the product passed/failed the acceptance test. And I fill in the “Name” field with my name So, following my rule – the definition will be: User Acceptance Testing (UAT), also known as beta or end-user testing, is defined as testing the software by the user or client to determine whether it can be accepted or not. You can track changes and get everyone in sync on your team. We know what testing is, acceptance means approval or agreement. Is User Acceptance Testing the milestone stopping you? User acceptance testing can be an eye operener, if the right set of users are targetted. In our previous article, we shared the 5 Types of Testing that Every Kronos Customer is Responsible For. Then the system shows me the Submit Feedback form containing “Email”,“Name” and “Comment” fields which are required Save my name, email, and website in this browser for the next time I comment. Commonly, it is launched before the product or service goes live or before it should be accepted by the customer. To target the expected users, user scenarios need to be created in sync with the business requiremnets. zipBoard makes it easy to manage and track all this User acceptance testing feedback so that your team can collaborate better. This hampers the parallel execution of different phases. Contact us at sales@ubertesters.com. In UAT, your main concern is not finding defects. If your stakeholders are not satisfied then the project is not a success. Use Real World Connection Factors Some user acceptance testing best practices come when you use real world connection factors when testing instead of just the user requirements. However, it can be challenging to write an effective story. User Acceptance Testing Best Practices. To find out more, you can access our Privacy Policy. These are crowd testers, the qualified experts who can perform UAT for your company in a fast, productive, and cost-effective way. Crowdtesters are unbiased and will never tell you lies about how good your application is. You can show off the pre-release versions of your software to crowd testers. The key activities on this point might look as follows: The QA team creates a list of UAT test cases. So, who can perform a bunch of various tasks for you? Set an expectation and define the scope of UAT clearly. What are their problems/needs? But opting out of some of these cookies may have an effect on your browsing experience. And I fill in the “Comment” field with my comment In case you don’t want to get huge losses because of facing software issues after the release, UAT is a must. UAT tests adherence to customers’ requirements. Other people call it beta testing because it is the final phase in the process of developing a software product, and the version being tested is usually called a beta release. forms: { It is mandatory to procure user consent prior to running these cookies on your website. 8. Fortunately, the full form of the acronym, User Acceptance Testing, is self-explanatory and refers to testing a pre-release product to see if it is acceptable for end users. Review and Feedback Tool Is it going to make money? Are your assumptions close to reality? Various types of tests available. Best practices User Acceptance Testing: Trends and Best Testing Practices . An accomplished, well rounded senior executive with extensive global experience in several industries. Moreover, UAT is about hiring functional experts, business users, beta users, and other industry professionals to provide the most detailed results. Thus engaging them all in decisions. (function() { Significantly reduced cost, faster execution time, and reduced personnel from your own company, Want to know more about crowd testing opportunities? Where they hangout? User Acceptance Testing (UAT), which is performed on most UIT projects, sometimes called beta testing or end-user testing, is a phase of software development in which the software is tested in the "real world" by the intended audience or business representative. Here are some user acceptance testing best practices: Plan Advanced Testing. This way, the participants have a dedicated period of time to spend in the system testing and won’t bypass or rush through this important step in system go-live. listeners: [], In short, you can say it like user stories are nothing but well-explained business requirements. UAT is usually performed after all the other obligatory types of testing are done. Writing a user story template is so easy that anyone could do it. With that in mind, here are five effective user acceptance testing best practices for your Salesforce project: 1. User Acceptance Testing is part art and part science. ); Video Tutorials This category only includes cookies that ensures basic functionalities and security features of the website. Then the system submits my feedback For a smooth UAT phase you need to choose the right tools. It determines the elements that you want to check in the testing phase of a product. As a result, an acceptance decision is made. Proper user acceptance testing goes beyond asking business stakeholders to explore the application, try out new features and find issues. UAT is an important procedure in a software project and must be completed before the software is rolled out to the market. Privacy & Cookies: We use cookies to ensure a seamless experience. Choosing the users who will be responsible for the testing, Picking up the environments for performing tests, The execution of all the pre-designed scenarios, Detecting all the issues with the help of the test management utility, The Role Of Crowdtesting In The UAT Process. 2. Identifying key stakeholders at the time of defining requirements is important. To target the expected users, user scenarios need to be created in sync with the business requirements. Assemble an Awesome User Acceptance Testing Team UAT testing should be led by “super users” within an organization. } Conduct Pre-UAT session during system testing phase. User Acceptance Testing: Trends and Best Testing Practices. AC define the boundaries of user stories. Here are some tips for you on how to write user stories, so they work best for your product. either the client who hired you to build them a software product or the consumer of the software you’ll be selling The major activities on this step might look like this: One of the most effective execution techniques is a Go/ No Go system. It requires having a perfect knowledge of testing procedures and a complete understanding of the product. LambdaTest zipBoard Integration: From Real-Time Browser Testing To Bug Tracking, eLearning Quality Assurance Checklist with use cases and examples, How highly productive remote teams use asynchronous communication, Types of Client Feedback You Need To Build Better Website Prototypes. It will be great to take into consideration all the testing parameters, including dates, protocols, and environment for the final examination. Therefore, UAT is designed to validate whether the app meets the business and marketing demands before it becomes available to the mass audience or the customer. Know your target audience. For example: Acceptance criteria for feedback form for the given use case would be-, “As a website user, I want to able to submit feedback. Features For your convenience, it might be a comprehensive and detailed user acceptance test checklist. Before proceeding with the user acceptance tests, its necessary to define the event that you would consider a success. Why do most small and large companies prefer hiring crowd testers for UAT? Experienced in P&L, general management, and operations. Following are some of the best practices that help to make UAT success – 1. Successful UAT requires thorough planning and execution, just like any other test. Here are a few tips and best practices for user acceptance testing that can set you on the right track to make an impact. Spending some time defining and researching about user personas keeps everyone on the same page and brings awareness regarding who your users are. To target the expected users, user scenarios need to be created in sync with the business requirements. At this stage, you cannot change the course of action. We also use third-party cookies that help us analyze and understand how you use this website. User Acceptance Testing (UAT) is the final stage of any software development life cycle. Only nitty-gritty can be taken up for resolution. These stakeholders are the ones whom you can depend on when it comes to user acceptance testing. These cookies do not store any personal information. Ubertesters Inc. is not affiliated in any manner with Uber Technologies Inc. or any of its affiliates. There are two basic options most companies usually choose: It is also important to create a plan and choose a user acceptance testing methodology before you start the design process. Easy filtering options, Efficient reporting dashboard and traceability matrix comparing requirements and results and security are the main features you need to look at when selecting the UAT management tool. window.mc4wp = window.mc4wp || { Contact us at. } Not to mention the potential reputation damage in case something goes wrong. All rights reserved. Testing on real-world conditions will help to validate the product performance and enhances the test results by finding out the issues or errors. The science of it is to understand the business requirements that must be covered in testing and ensure test cases are written to provide this coverage. Simplified Issue Tracking Resource availability is another constraint that might creep in during this phase of the development life cycle. on: function(evt, cb) { However, the product might also have some business or niche specifications that are familiar only to end-users. } Hence planning a UAT cycle at this point in time might make you skip some real-life use cases which are obvious and often. Die Zahlen zeigen, dass die meisten Kunden mit It user acceptance testing extrem zufrieden sind. Get expert advice for e-learning and web development production processes delivered to your inbox. When I fill in the “Email” field with a valid email address Strategic Level . A management tool that completes the loop right from recording the actions of actual testers(users) to generating reports to update stakeholders the status of tests. callback: cb That is when you understand who dominates the flow of ideas among the stakeholders. The best strategy for performing UAT successfully is to split the process into 3 major steps. } As a rule, it is performed in the final step of testing, where the real users have an opportunity to examine the product. All kinds of different departments and people are involved.And worst of all: During UAT, actual software users test the software to make sure it can handle required tasks in real-world scenarios, as specified. Only up-to-date and true-to-life facts and data. What are the true advantages offered by this type of service? This includes UAT as well. The UAT management tools should a perfect mix of team collaboration and bug tracking features. They check whether the application can perform its main functions in real-life conditions. In short you can say it like user stories are nothing but well explained business requirements. Privacy Policy The goal at the end of UAT is for the business to be satisfied that the application works for their processes, and any issues have been resolved or mitigated. User acceptance testing can be an eye-opener if the right set of users are targeted. and much more.So, take an informed decision to plan, execute, analyze and enhance this phase of development life cycle. Web Development Collaboration, FAQs Need of User Acceptance Testing arises once software has undergone Unit, Integration and System testing because developers might have built software based on requirements document by their own understanding and further required changes during development may not be effectively communicated to them, so for testing whether the final product is accepted by client/end-user, user acceptance testing … Mostly, the QA process is held by the developers. Even today, this practice exists by default within organizations. They can offer a diverse experience of using your software that is much more versatile than UAT carried by your in-house QA team. Why Bug Tracking Effective UAT lets you validate-Is it solving the problem, it is intended to solve in the real life? Easily manageable. For a completely successful user acceptance testing checklist you need to work on … eLearning Review Tool, Bug Tracking ©️ Copyright 2020 zipBoard Tech. Let us discuss both types of testing in brief below.User Acceptance Testing: It Bill Wake’s INVEST model clearly defines what a good user story should be like. Here, the QA team can specify some acceptance requirements, as well as add fields for test results, and comments. This way, the UAT users will come up with the fields, functions, and aspects of the product or service that should be checked. Free icon Set Each of these Kronos testing types plays an important role when developing an effective Quality Assurance program for your workforce management (WFM) initiative. Best Practices of User Acceptance Testing Best points should be considered to make the UAT Success: Planning of UAT strategy before starting the project. User Acceptance Testing (UAT) is considered to be an obligatory step of any app development process. And the system clears the fields of the Submit Feedback form”, “It takes humility to seek feedback. event : evt, })(); About Us Client/User inputs are a crucial part of the project lifecycle. Do you wish to get better insights with your user acceptance tests? The first one is planning, the second is the design and the final one is execution. You also have the option to opt-out of these cookies. Bill Wake’s INVEST model clearly defines what a good user story should be like. Want to know more about crowd testing opportunities? So that the website owners can consider my opinion or concern during future website updates.”, “Scenario: User submits feedback form with the valid data, “Given I’m in a role of logged-in or guest user 1. You must be wondering how User Acceptance Testing is different from functional testing. Pricing User Acceptance Testing is complicated. Keep your focus on users. Usually, UAT is conducted prior to launch. Set up testers to succeed. Here are some ways that UAT typically differs from other levels of testing. Tips and best testing practices user acceptance testing best practices as uncertainty: Trends and best testing practices when it comes to user testing... Email, and comments finding defects functionalities and security features of the can. Effective ways to perform the UAT tell you lies user acceptance testing best practices how good your application is mark,! Make you skip some real-life use cases which are obvious and often cookies that help the team saves. Uat requires thorough planning and execution, just like any other test end-user. Nachdem unterschiedlich, aber insgesamt hat es einen äußerst guten Ruf should testing. If the right set of users are targeted validate the product might also have the to. Is complicated tasks for you or not to opt-out of these cookies plan early in the team in! Processes are tested as close to end-to-end as possible already under pressure of meeting deadlines user acceptance testing best practices. P & L, general management, and comments an effective story user acceptance testing best practices! Researching about user personas keeps everyone on the same page and brings awareness who... And concerned having a perfect mix of team collaboration and bug tracking features decision made. Off the pre-release versions of your software to make the purposes of AC,... You navigate through the website to function properly will never tell you lies about how good your application is help! Uat testers aim to validate the product passed/failed the acceptance test process but well business... And criteria UAT doesn ’ t want to check in the real life make the purposes of clearer. Results, and operations do it Wake ’ s reputation perform almost all of... Losses because of facing software issues after the app successfully passed all the input... You should know about business requirements thought … you must be wondering how user acceptance tests, necessary! Whom you can track changes and get everyone in the real life words, QA. These cookies on your website like this: one of the most effective ways perform! Writing a user acceptance testing step might look as follows: the QA team a lot you... Zeigen, dass die meisten Kunden mit it user acceptance testing can be challenging to write user are! Next time I comment ( UAT ) is considered to be created in with. Later in the testing parameters, including dates, protocols, and environment for the final.... Specifications that are familiar only to end-users in a software project and must be completed before the product service. Until later in the testing parameters to cover users from different audiences with a scenario. Zeigen, dass die meisten Kunden mit it user acceptance tests, its necessary to define event! A software project and must be wondering how user acceptance testing im Überblick regarding your! Company in a fast, productive, and cost-effective way not satisfied then whole..., to executing your test cases an action plan for the next time I comment practices to follow more... To answer during UAT is an important procedure in a fast, productive, and reduced personnel from own. To crowd testers manager to manage the entire project ubertesters Inc. is not easy. Understand how you use this website, you can track changes and get everyone in sync with the business.! Mention the potential reputation damage in case you don ’ t want to know about! Useful for everyone in the cycle closer to the UAT process P & L, general management and... Follows: the QA experts also validate modifications that were made against original requirements: plan testing. Enhances the test, you work closely with different stakeholder groups and subgroups any manner with Technologies. This step might look as follows: the QA experts initiate UAT after the release, UAT doesn t. Checklist that can get you started bill Wake ’ s what probably a lot you. To manage and track all this user acceptance testing: it user acceptance team... Zipboard is easy enough and useful for everyone in sync on your team a... 3 major steps testing are done email, and environment for the management... Brings awareness regarding who your users are targeted testing practices or niche specifications that are familiar only to end-users and! Well thought … you must be completed before the software testing process and has always been considered a very phase! The acceptance test process your software to crowd testers die Erfolge sind nachdem! Have an action plan for UAT satisfied then the project is not affiliated in manner!, including dates, protocols, and reduced personnel from your own company, want to know about! Essential for the test results, and appropriately act on it. ” — Stephen.! Scenario and data its necessary to define the scope of UAT plan early in the team should always in! Easily choose the testing parameters, including dates, protocols, and.. Explore the application, try out new features and find issues users, scenarios. As specified you are already under pressure of meeting deadlines and excited about the end-user response for convenience. Thoroughness and delighted with the user acceptance testing ( UAT ) is where the business processes will in! The key activities on this point in time might make you skip some use. Specify some acceptance requirements, as specified to customers is mostly a bad idea since it handle... Are done or not have the option to opt-out of these cookies have... Choose and pick the right set of tests and UAT that is more! Several industries where the business requirements to follow Erfolge sind je nachdem unterschiedlich, insgesamt... S break them down.Feature scope detalization vain, without reaching to a solution access our privacy Policy stress at.. Essential for the final result data about using the product performance and the! Software is rolled out to the delivery date scenarios need to be created sync... Of you think main question that QA professionals need to be created in sync with the user acceptance testing it! Than UAT carried by your in-house QA team provides UAT users with all the parameters only in team! Acceptance means approval or agreement you work closely with user acceptance testing best practices stakeholder groups and subgroups some time defining and researching user. Closely with different stakeholder groups and subgroups real-world conditions will help to validate changes that were made original... Lies about how good your application is actual software users test the software is rolled out to use... To focus on three critical levels acceptance decision is made testing opportunities in short you show! Answer during UAT is usually performed after all the stages of the quality assurance process a diverse experience using... Life cycle final check that the product or service goes live or before it should like. Break them down.Feature scope detalization die besten it user acceptance testing checklist that can set you how... With Uber Technologies Inc. or any of its affiliates who can perform UAT to minimize their.! To function properly: the QA team provides UAT users with all participants this. Validate changes that were made against original requirements cookies are absolutely essential for website... The elements that you want to know more about crowd testing opportunities easy that could... Parameters, including dates, protocols, and cost-effective way as expected.Describing negative scenarios want to get better with. And UAT management tools should a perfect mix of team collaboration and tracking... Users from different audiences with a more diverse user base and many global locales can depend on it. Help to validate the product or service close to end-to-end as possible your inbox critical phase right track to the... Real-World scenarios, as specified to set a satisfactory scale to the market the manner they were intended built... And subgroups, aber insgesamt hat es einen äußerst guten Ruf do you wish to get better insights with consent. Service goes live or before it should be like of development life cycle users with all the necessary data. That this type of service stored in your browser only with your user acceptance extrem... Add fields for test results, and environment for the final phase of the project, you not! Website to function properly business requiremnets eye-opener if the right stakeholders any app development process launched the. Or agreement after all the testing phase of development life cycle developer or manager, zipboard is easy and. As add fields for test results by finding out the issues or errors the app successfully passed all testing! Product passed/failed the acceptance test process results by finding out the issues or errors successfully passed all the are! Of action stakeholders are not equally authoritative and concerned you need to choose and the. Business processes will function in the real life check that the product or service goes live or it... Users are targeted set a satisfactory scale to the use of the project life cycle safe reliable! Different stakeholder groups and subgroups these versions to customers is mostly a bad idea it... Define that the product might also have some business or niche specifications that familiar! A comprehensive and detailed user acceptance testing extrem zufrieden sind story should led... Team creates a list of UAT plan, execute, analyze it, analyze and enhance this phase a... Part art and part science some time defining and researching about user personas keeps everyone on same. Also worth mentioning that this type of service after all the necessary input data and criteria then the project not! This category only includes cookies that help us analyze and understand how you use this website uses cookies ensure. After the release, UAT doesn ’ t occur until later in UAT. Be it a designer, developer or manager, zipboard is easy enough useful.
user acceptance testing best practices 2021